Our management facilities support remote distribution of firmware and configurations. While you can, of course, always use "Go to Appliance" for this kind of remote management, if you want to do it in bulk, you need dedicated management facilities. These are automatically included in our own products, such as our different types of "gateways". And they can be easily integrated into other types of products. Another approach is to build end-to-end connections between equipment and systems that are already designed for bulk software upgrades.
Putting it all together
Secomea's solutions for monitoring, accessing and managing remote equipment enables you to provide continuous service – across town or around the world - and yet minimize the expenses of travelling and communicating by traditional telephone. This gives you the ability to reduce costs, increase revenues and improve customer satisfaction considerably by helping your customers keep up.
Immediate business benefits include
- Immediate, automatic alerts about conditions requiring your attention
- Dramatic reduction of mean-time-to-repair (MTR)
- Increased mean-time between failure (MTBF)
- Opportunies to optimize stock and spare part management
- Central access to the native human-machine interface
- Central configuration of remotely deployed equipment
- Central management and dispatch of new software releases
The future of Remote Product Service at your fingertips
The future of service involves integration of the plant floor and connecting equipment.
With an RDM solution from Secomea, you have taken the first steps towards this future. The ability to rely on accurate realtime data from thousands of remotely located devices improves business knowledge, and critical decision-making processes are optimized.
