Remote Device Monitoring

Secomea's solutions provide a number of different mechanisms for seeing a large number of devices at a glance, for collecting status information routinely, and for setting the system up to alert you as soon as something happens that requires your attention. The solution can be integrated with feed-data to management systems for e.g. statistical analysis.

These facilities bring numerous types of major benefits that improve fulfillment of service level agreements and documentation of your achievements.

 

• Automated alert notifications and error reporting give you the basis for improving uptime and planning e.g. replenishment of consumables in a cost-effective way.
• Emergency visits can be converted into scheduled service visits through improved knowledge.
• Automated collection of information about device usage, health and performance gives you the basis for automating customer billing (e.g. "click" charges).
• Planning of preventive maintenance visits is improved while using your time and other resources most efficiently.
• Improved evaluation of various types and deployment of equipment let you discover works best and most cost-effectively - and weed out unprofitable equipment.

The more sophisticated methods of information collection and analysis are supported by integration with a "management" system that meets your requirements.