Customers Endorsements

Follow the Leader of waste processing units

Lefort SA is a world leader within large mobile metal waste processing units. More than 85% of the machines are exported via worldwide subsidiaries.

The machines requires highly advanced controls in order to process the waste effectively and under the highest safety precautions. For this purpose Lefort have standardized on the Ecomat mobile PLCs from IFM electronics, which are designed for mobile use and operation in extreme environments. In order to optimize service response time and reduce travel costs, Lefort had a desire to be able to program the RS232 attached IFM controllers remotely for monitoring and adjusting the programs that controls the sensors and motors.

When Lefort approached Secomea, they had already researched the market and tested several remote access solutions without success. None of the solutions were able to facilitate remote programming of the IFM controllers, because the IFM serial communication protocol by design is highly depending on a constant data transfer without delays. This is usually no problem when connected directly from a PC to the controller, but running such a protocol over the Internet will either make the communication highly unstable if working at all.
The Secomea R&D team took on the challenge of adapting the Serial protocol logic in the Secomea SiteManager appliance to make it communicate with the IFM controller exactly as if it was connected locally, and still be able to relay the serial communication via the Internet. It was no easy task, especially as the Lefort machines are mobile and can only be accessed by wireless 3G/GPRS connections that would add to the instability and delays of the connection.

Today Lefort can remotely program the IFM controllers via the Secomea SiteManager 3129 units equipped with 3G/GPRS USB modems, regardless of where in the world the machines are located. The programmer can even do it securely from his own laptop from any location; just by starting the Secomea LinkManager software client and the IFM serial communication software.

Helping A Worldwide Business To Guarantee 99.7 % Uptime

Being a worldwide business is a constant challenge if you intend to stay on top of the world. Therefore, SPX Flow Technology is continuously looking for new ways to improve their technologies and service packages for the many different industries they serve.

One such example is the alliance between SPX Flow Technology and Secomea whereby SPX Flow Technology can now guarantee their clients an uptime of 99.7%

Another Dimension to the Global Service Offering

Service offering by bridging remote installations and specialists; converting device data into useful information. The Remote Device Management solution from Secomea A/S lets Carnitech knowledgeable automation people utilise the benefits of the Internet, with state-of-the art security and high speed online service and support – all over the world.

Why walk alone, when we can fly together

By combining expertises, Danfoss and Secomea made a quantum leap in technology and created fast ROI for Danfoss and their clients. Secomea’s intelligent remote access technology has made it possible for Danfoss to offer fully integrated solutions to their customers in the Food Retailing and Food Service industries.

By being one step ahead of the competition, Danfoss manages to reduce service and support costs by up to 20% while increasing customer loyalty and satisfaction.

Extending engineering expertise into your pastry production line

HAAS-MEINCKE A/S is a global manufacturer of processing plants for the baking and confectionery industry world-wide.
The requirement for the equipment’s up-time combined with the large Servo and PLC programs controlling the machines, makes the communication solution for maintaining the sites extremely mission critical.

The Secomea remote management solution, not only represents a huge data transfer rate improvement, but has also simplified the method for giving engineers secure access to the equipment considerably.

Security – The Number One Priority

Manufacturing and selling tablet presses and coaters with lifetime support requires an intense focus on aftersales activities and total costs of service. Continuous improvement is necessary to optimize service offerings – and keep up with the pharmaceutical industry’s globalized, 24/7 world of continuous production.

Bosch Packaging Technology wanted to optimize the provisions of their aftermarket offerings with a real–time Internet solution, with security for both customers and themselves as number one priority. To meet these challenges, Bosch Packaging Technology implemented a Remote Device Management (RDM) solution from Secomea A/S.

Increased Efficiency through Uniformity

As a leading producer of combustion systems specialized in plants for biomass and waste material with unique technology, WEISS offers global service round the clock.

The service department must provide the most efficient and professional service back-up to the customers. The service team comprises of highly skilled and experienced service engineers – a strong team with many years of experience. To achieve increased efficiency through uniformity, WEISS implemented the Remote Device Management (RDM) solution from Secomea A/S.

Increases traffic safety with Secomea VPN

The Secomea solution has saved us from making an investment of 7 M€. On top of this we save both time and money on reduced service calls and active error detection from a central location.

Bent Juhl Petersen, Service Manager, Danish Road Directorate

Triple flexibility for the shipping industry

The days where the maritime sector is waiting for information is long gone. They require being online at all time whether communication via satellite, UMTS or even WiFi when available. Together with Secomea, we have successful implemented solutions which enable this flexibility, easy controlled by the Captain and where security is best in class.

Jesper Frost, Thyfon

EPJ – HealthCare system with Secomea technology

With Secomea’s unique technology platform and high knowledge, we have obtained a hazzle-free VPN/Firewall solution dedicated for the healthcare segment.

Asger Hvam, Novax A/S