Industrial remote access

Use remote access to perform corrective maintenance on any industrial device

Use the Secomea Remote Access to perform corrective maintenance on your machines with the highest level of security and ease of use. In combination with Machine Data Collection, you can cover all aspects of Secure Remote Maintenance in one simple, scalable and secure solution.

REMOTE ACCESS IN FULL CONTROL

Cybersecurity in the form of high encryption, multi-factor authentication, central user identity management and strict authorization control for access to individual devices, are standard requirements of both OT and IT departments with a focus on Industry 4.0

The Secomea solution is designed to address remote access needs at all scales; from small, medium, and enterprise-scale machine vendors servicing thousands of remote machines, to large scale factories with complex global infrastructures.

 

OT & IT DEPARTMENTS

OT and IT departments are in full control due to our central access management server enabling:

  • Strict access control down to a single device or port
  • Time-restricted access for third party technicians
  • Comprehensive audit trails of all events and access sessions
  • Well defined domain structures with increased visibility of infrastructure hierarchies
  • Identity management using 2FA with optional AD integration
  • Alarms and logging features
  • Intuitive UIs, enabling accurate and secure day-to-day operation
  • Account on Secomea hosted cloud-based GateManager servers, or SaaS agreement with own GateManager hosted by Secomea, or in your own data center of Cloud.

AUTOMATION & SERVICE DEPARTMENTS

Automation and Service departments will experience easy setup and seamless remote access with the user-friendly features of the IoT Gateways and the Remote Access Clients:

  • Automatic device discovery (PLCs, HMIs, etc.)
  • Easy IoT gateway setup via USB memory stick
  • Instant remote access to ethernet (Layer 2 and 3), USB and serial devices
  • Automatic Windows client installation on first connect
  • Remote access to VNC servers from all modern web browsers
  • Optional remote SCADA/MES access to all devices concurrently
  • IoT Gateways available as both hardware and software
  • Multiple IoT gateway connection methods; WiFi, 4G and Local network
Read more about the use of remote access for:

 

Machine Builders  |  Manufacturers  |  Building Automation  |  Utility

MACHINE BUILDERS – INSTANT SERVICE

As machines are getting more advanced, the need to service globally installed machines remotely is escalating. Production is often running 24/7 and immediate action is expected from machine specialists. The Secomea SiteManager IoT gateway is installed on the machine as software or hardware, and access can be controlled to comply with the strictest IT policies. With integrated fleet management and alarm features, you can also assist your customers in surveillance operations.

 

“It’s definitely a competitive factor for us to be able to say to our customers, that we are able to help them any time and can solve any operational issues within a short period of time„

-Hans-Christian Jørgensen, Electrical Engineering Manager at Haas Meincke.

MANUFACTURERS – FULL CONTROL

To ensure productivity, manufacturers rely on assistance from machine suppliers. With a single tool, you allow specialists to remotely access and service your machines while maintaining full control of your installations and security. With Secomea’s intuitive drag-and-drop web interface, you can define fine-grained access down to a single IP address, USB, Serial device, or even port on a PLC or HMI. Access can also be limited to specified time slots, and ”who-did-what-when” information is logged centrally.

 

“Secomea has saved us time and money, and brought peace of mind by giving selected staff a secure way to remotely connect to our system during critical times such as high-flow events, emergencies, and out-of-town instancese„

– Karyn Highfill, Control Systems Specialist at Springfield.

BUILDING AUTOMATION – MAXIMUM SECURITY

IoT infrastructures interconnect building equipment with centrally monitored and controlled systems. Buildings are often maintained by many different service providers and using varying types of equipment for HVAC, lighting, elevators, etc. This presents a high–risk vulnerability to cybersecurity attacks. The Secomea Solution provides an industrial IoT platform that secure on-demand access to selected equipment, and also secure tunneling to static surveillance using control protocols such as BACnet. You can easily control who has access to which equipment in the building via drag-and-drop user access management.

“The monitoring provided by Secomea has worked perfectly! We have our SiteManager wired into our solar storage batteries via a DC-DC converter, so even if the AC ever goes off we still have communication„

-Glenn Lett, Professional Engineer at Global Neighbors

UTILITY – INFINITE SCALABILITY

Utility installations have evolved from simple IOs, to complex programs with central monitoring and control. The Secomea Solution facilitates static tunneling to centralized SCADA systems, concurrently with monitoring and control access via web browsers and mobile devices, as well as advanced troubleshooting and upgrades via full VPN–type access

“The most important areas for us are pumping stations, drinking water pumps, and traffic signals. In these installations, it is important to be particularly alert and responsive when problems arise. And when problems do come, Secomea products help„

Elektrosignal.

INTERESTED IN REMOTE ACCESS?

We are ready to help you plan implementing remote access to streamline and evolve your business.

 

Contact us and learn more.

SECURITY IS ENSURED AT ANY LEVEL WITH THE SECOMEA SOLUTION

Security is built in, not bolted on. The Secomea Solution is designed to meet both operational technology (OT) and IT requirements with security at its core.

WEBINAR: HOW TO SERVICE YOUR MACHINES USING REMOTE ACCESS

Learn how to utilize Secomea Remote Access to service your machines remotely and collect machine data for further analysis to increase overall efficiency and uptime.

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Tel: +45 88 70 86 50
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