Cybersecurity in the form of high encryption, multi-factor authentication, central user identity management and strict authorization control for remote access to industrial networks and individual devices, such as a PLC and HMI, are standard requirements of both OT and IT departments with a focus on Industry 4.0.
The Secomea Solution is designed to address secure remote access needs at all scales; from small, medium, and enterprise-scale machine vendors servicing thousands of remote machines, to large-scale factories with complex global infrastructures.
For large-scale enterprises, we can scale the remote access solution according to your business processes and infrastructures. Deployed as a SaaS solution, you get the maximum benefit from the solution and secure every level of your industrial network.
OT and IT departments are in full control of security due to our central access management server enabling:
Automation and Service departments will experience easy setup and seamless machine remote access with multiple connection options to PLC, HMI or other industrial systems:
As machines are getting more connected and advanced, the need to service globally installed equipment remotely is escalating. Production is often running 24/7 and immediate action is expected from machine specialists. By using industrial remote access, you ensure instant connectivity to machines where you can respond quickly to operational issues and minimize facility downtime.
With Secomea’s Industrial Remote Access to connected machines, you can provide fast and effective support and maintenance on equipment without compromising the high security demands that are expected from your customers. The Secomea SiteManager industrial IoT gateway is installed on the machine as software or hardware with multiple connection options, and access can be controlled to comply with the strictest IT policies. With integrated fleet management and alarm features, you can also support your customers in surveillance operations remotely.Discover More
-Hans-Christian Jørgensen, Electrical Engineering Manager at Haas Meincke.
To ensure productivity, Manufacturers rely on support from third-party machine suppliers. With a single tool, you allow specialists to remotely connect to your machines while maintaining full control of your industrial network and security. Secomea’s Remote Access Solution enables you to reduce maintenance costs, extend uptime and eliminate losses from downtime while keeping your network secure.
With Secomea’s intuitive drag-and-drop web interface, you can remotely manage fine-grained third-party access down to a single IP address, USB, Serial device, or even port on a PLC or HMI. Access can also be limited to specified time slots, and ”who-did-what-when” information is logged centrally.
– Karyn Highfill, Control Systems Specialist at Springfield.
IoT infrastructures interconnect building equipment with centrally monitored and controlled systems. Buildings are often maintained by many different service providers and using varying types of equipment for HVAC, lighting, elevators, etc. This presents a high–risk vulnerability to cybersecurity attacks. The Secomea Industrial Remote Access Solution provides an industrial IoT platform that secures on-demand remote access to selected equipment, and also secure tunneling to static surveillance using control protocols such as BACnet. You can easily manage who has remote access to which equipment in the building via drag-and-drop user access management.
-Glenn Lett, Professional Engineer at Global Neighbors
Utility installations have evolved from simple IOs, to complex programs with central monitoring and control. The Secomea Industrial Remote Access Solution facilitates static tunneling to centralized SCADA systems, concurrently with monitoring access via web browsers and mobile devices, as well as advanced troubleshooting and upgrades via full VPN–type access.
Security is built in, not bolted on. The Secomea Solution is designed to meet both operational technology (OT) and IT requirements with security at its core.Learn More
What are the benefits of industrial remote access?
Industrial remote access provides instant connectivity to machines anywhere, anytime. You can respond quickly to operational issues, minimize facility downtime, and reduce time and travel costs. Remote access is key to productivity and increased uptime.
How to check if remote access is enabled?
The SiteManager Industrial IoT Gateway features a digital input that you can link to your operator panel or a physical switch, so that only when triggered can a session be established. In addition, a digital output port of the SiteManager can trigger a light-tower that clearly indicates when a remote access session is in progress.
Is it IPSec or SSL VPN?
Neither; the Secomea Solution is based on “Relay VPN,” which uses proxy technology instead of routing. This overcomes the network challenges of traditional VPNs while still addressing the security requirements of linking service engineers directly with any type of industrial equipment.
Does Secomea remote access allow full VPN access to equipment?
Yes. Although Secomea uses Relay VPN, the result is the same. Secomea’s remote access solution gives you transparent UDP/TCP access via Layer3 and even Layer2, to specific devices, or entire networks, all depending on the type of “agent” configured on the IoT gateway that you have been granted access to.
How do I connect remotely to a machine from a PC?
The Secomea LinkManager Client software creates a transparent VPN connection directly to industrial devices such as PLC’s and HMI’s through an IoT gateway and via a central access management server called GateManager. The central server controls authentication and authentication for the LinkManager account.
Does Secomea Remote Access use a Cloud service?
Secomea Remote access relies on an Internet based server called GateManager. You can have a free account on one of Secomea’s global GateManager servers, where you can create admin and access accounts for your organization and connect to as many IoT gateways as you like. You can also choose a private on-premise version of the GateManager installed in your data center or in your preferred Cloud, such as AWS or Azure.