Remote access for manufacturers enables fast and easy remote support for your industrial equipment to save costs from unplanned downtime and increase machine effectiveness.
Connected plant floors, complex infrastructures, and increased demand for 24/7 operations are characterizing many manufacturing environments today. In today’s digital plant, third-party maintenance is required from the machine suppliers to achieve the maximum level of productivity and uptime.
Remote access for manufacturers allows third-party technicians to connect to your equipment and act quickly on issues to ultimately avoid downtime. However, it is essential that you stay in full control of your production lines and avoid putting your ICS network at risk when allowing machine suppliers access to your facilities.
You may have several OEM’s or machine builders requiring access to parts of your production lines to provide timely support and ongoing service. When you allow these external partners remote connectivity to your ICS, it can also be an entry point that attackers may exploit to get access to unprotected manufacturing networks. Considering the increasing costs associated with cybersecurity attacks, you cannot afford to neglect fully securing any access to your industrial environment.
You therefore need to maintain full control of all access down to a single IP address and assure that third-party technicians act in compliance with your IT policies to avoid security breaches in your ICS network.
With Secomea Remote Access for Manufacturers, you get the technology to centrally manage fine-grained remote access to your installation, where you are in full control.
Identity and Access Management (IAM) and Privileged Access Management (PAM) are key principles that must be considered carefully when granting third-parties access to your critical infrastructure.
Secomea Remote Access for Manufacturers provides numerous tools and central control for handling your IAM and PAM governance:
Let’s elaborate on some of these topics.
Multi-factor authentication is an integral part of IAM. It reduces the chance of passwords being compromised by requiring at least one more form of evidence of the identity of the user.
Secomea Remote Access for Manufacturers by default uses an encrypted token file that must be provided at login together with your account and password. This alone does not represent true two-factor authentication, but the account can be additionally combined with SMS passcode validation, which makes account validation truly multi-factor. Server policies can be applied that enforce certain types of validation for different roles, so that, for instance, administrators require all multi-factor measures while a read-only observer role only requires single factor login.
A key focus for Enterprise IT and OT infrastructures is to ensure that user authentication is done in a central IDM system. That means not only employees, but also third-party contractors are created in the corporate IDM, such as Microsoft Active Directory (AD), for assurance account lifecycles (active, authorized, inactive).
The Secomea Access Management Server – GateManager can integrate with such an IDM system for validating users as an alternative validation method, or in addition to the native IAM of the GateManager.
Learn how the Secomea Solution supports LDAP integration to your existing iDM.
Many enterprise manufacturers have policies for maintaining and controlling all server components used in their critical infrastructure, such as the ICS environment.
The Secomea Access Management Server – GateManager is a single platform designed for easy deployment in a data center or a private cloud instance. The GateManager has integrated backup and restore capabilities and is compliant with the hypervisor tools of virtualization platforms.
Migration tools are also integrated, allowing easy server relocation or complete segregation of remote access authorization within global organizations. This is necessary if you want to completely isolate access management of certain systems or by certain business units or global divisions. Another option is that Secomea hosts and maintains your private instance of the server.
As the complexity of applications and cybersecurity threats towards IT and OT infrastructures increases, it is vital to assure optimal configuration, perform timely maintenance, and generally utilize the features of the system most effectively. This knowledge is typically anchored at the vendor.
Secomea offers a highly flexible SaaS Solution for enterprises that will assure deployment and maintenance of the solution that matches your policies. Direct contact to technical support, pre-announcement of updates and new features, vulnerability notifications, and general consultancy in designing the solution to adapt and scale with your needs are some of the benefits of the SaaS Solution.
We’ve got you covered while you focus on getting the maximum benefit from your remote access solution.
Discover the SaaS Solution
The Secomea Solution unites manufacturers and machine builders to enable maximum productivity, reduce costs, and increase uptime in a world with increasing machine complexity combined with elevated security compliance demand.
By mastering the delicate balance between ease of use and security, the Secomea Solution minimizes the possibility of cybersecurity risks resulting from human error. In return, you can get fast and effective support from your machine supplier and increase uptime.
We can help you utilize all the benefits of remote access for manufacturers without compromising security.
Get startedWe are here to help you get the maximum benefit of remote access! Let us discuss your use case and requirements and how we implement remote access to evolve your business processes.
The Secomea SaaS Solution is a highly flexible turnkey solution for large-scale enterprises. It allows you to customize the solution to your unique business needs and get the maximum benefit from remote access.
Yes. The Secomea Solution, by default, uses an encrypted token file that must be provided at login together with your account and password. This can additionally be combined with SMS passcode validation, which makes account validation truly multi-factor. Server policies can be applied that enforce certain types of validation for different roles, so that, for instance. administrators require all multi-factor measures while a read-only observer role only requires single factor login.
Yes. The Secomea Access Management Server – GateManager can integrate with your corporate IDM system for validating users as an alternative validation method, or in addition to the native IAM of the GateManager.
Remote access for manufacturers enables fast and effective remote support on your industrial equipment to save costs from unplanned downtime and increased machine effectiveness.
The solution provides a frictionless and secure way of handling your Identity and Access Management (IAM). You can control and authorize all access with 2FA and fine-grained user management down to a single IP port on a PLC or HMI. The solution also supports LDAP integration to your existing IDM and provides you the possibility for differentiating authentication methods based on user roles.
The solution is security audited according to the IEC62443 4-2 and 3-3 standards by the external security company TG Alpha to maintain the highest global cybersecurity standards from both an IT requirement and a corporate policy perspective. Visit our Cybersecurity Page to find out more.
INSIDE SECOMEA
RESOURCES
CONTACT
Secomea Headquarters
Copenhagen, Denmark
+45 88 70 86 50
info@secomea.com
Find addresses here
