Security – The Number One Priority
Manufacturing and selling tablet presses and coaters with lifetime support requires an intense focus on aftersales activities and total costs of service. Continuous improvement is necessary to optimize service offerings – and keep up with the pharmaceutical industry’s globalized, 24/7 world of continuous production.
Bosch Packaging Technology wanted to optimize the provisions of their aftermarket offerings with a real–time Internet solution, with security for both customers and themselves as number one priority. To meet these challenges, Bosch Packaging Technology implemented a Remote Device Management (RDM) solution from Secomea A/S.