- Company: Huras KiBMS
- Industry: Automotive industry
- Application: Remote service
- Distributor: CompArt Automation Zajdel Sp. J.
For remote servicing Huras KiBMS chooses the best in class.
Most business decisions involve a trade-off between quality and budget. But not all. As the Polish engineering business, Huras KiBMS, discovered, SiteManager from Secomea gives them exactly the quality they need for a price that’s easily within budget.
Huras Konstrukcja i Budowa Maszyn Specjalnych runs its operations from Legnica in south-west Poland. Huras KiBMS builds and supplies a wide range of equipment, including servo-eccentric presses, collecting machines, semi-automatic winding and unwinding machines, fully automatic blister-packaging machines, automatic winding machines, and special industry machines. Huras KiBMS’s customers, which tend to be in the automotive industry, can be as far away as Mexico and the USA. A worldwide customer base does, however, make rapid support difficult.
Benefits of using Secomea – Speedy reaction times
Huras KiBMS appreciates the versatility of Secomea. With SiteManager™, Huras KiBMS can connect to a wide range of PLCs and drives. SiteManager offers support for Wi-Fi uplink and is relatively easy to deploy and configure.
“We use Secomea mainly for remote service.” says employees of Huras KiBMS. “We have chosen it because of the price-quality relationship. By using SiteManager in our machines we are saving the travel costs, but foremost we can react to problems immediately. For customers in distant countries, quick support may be a challenge, but with Secomea it is now possible.”
Huras KiBMS uses SiteManager™ 1129 model together with cloud-based hosting for GateManager and the security of knowing that LinkManager connections are secured by three-factor authentication. The team tell us they use SiteManager for service, supervision, customisation, and program modification to meet customer demands. Also, local service through our Polish partner and distributor, CompArt Automation Zajdel, was a big factor in favour of Secomea.
“We chose Secomea primarily due to the direct contact and a relationship with our local Secomea distributor, which supports a variety of devices. Moreover, Secomea offers easy and simple configuration and has multilingual manuals for more complex usage scenarios.”
Our Distributor Partner in Poland, CompArt Automation Zajdel Sp. J., www.comparta.pl is the Supplier of the Secomea Remote Access Solution and Support towards the company, Huras KiBMS.